The County’s Internet Services, which support electronic communications including internet access, email, and applications, are currently experiencing latency issues. ITD is actively working with the vendor to identify and resolve the problem.
The County Telephone System is currently unavailable. The County staff is able to make internal calls but cannot dial out or receive external calls. ITD is working diligently with the vendor to restore telephone service as quickly as possible. We appreciate your patience during this time.
Welcome to the El Paso County ITD Help Desk Support Portal! This video will show you how to navigate our new Help Desk Portal to search articles on common issues, to submit tickets for assistance and to check the status of your existing tickets. Your browser does not support the video tag.