Original Notification (8/29/2025 8:00 AM): ITD has been informed that Enterprise Justice (Odyssey), the County's courts and justice application, is experiencing latency when navigating the system. ITD is working expeditiously with the vendor on a solution.
Update (8/31/2025 8:00 AM): The Enterprise Justice (Odyssey) latency issues reported on Friday, August 29, 2025, are still ongoing. ITD continues working with the vendor for a solution.
We appreciate your continued patience as this gets resolved.
Tyler Cashiering Video
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Cashiering (Tyler Cashiering) - Resolve Unrecoverable Error (External)
Cashiering (Tyler Cashiering) - Resolve Unrecoverable Error (External) How to resolve “Unrecoverable Error” in Tyler Cashiering 1.Open Cashiering and select “ Edit ” for the “ Prod ” environment. 2. On the Database row, delete the “ _prod ” so it only says “ cashiering .” 3. After making the change…
Cashiering (Tyler Cashiering) - Add a Receipt Printer External
Cashiering (Tyler Cashiering) - Add a Receipt Printer (External) Add a receipt printer in Cashiering * Log in to Cashiering and select “ Workstation ” on the ribbon. * Select the dropdown on the field “Printer” and click on the printer that will be used to print out receipts.
