Original Notification (8/29/2025 8:00 AM): ITD has been informed that Enterprise Justice (Odyssey), the County's courts and justice application, is experiencing latency when navigating the system. ITD is working expeditiously with the vendor on a solution.
Update (8/31/2025 8:00 AM): The Enterprise Justice (Odyssey) latency issues reported on Friday, August 29, 2025, are still ongoing. ITD continues working with the vendor for a solution.
We appreciate your continued patience as this gets resolved.
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Welcome to the El Paso County ITD Help Desk Support Portal!
This video will show you how to navigate our new Help Desk Portal to search articles on common issues, to submit tickets for assistance and to check the status of your existing tickets.
