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Original Notification (8/29/2025 8:00 AM): ITD has been informed that Enterprise Justice (Odyssey), the County's courts and justice application, is experiencing latency when navigating the system. ITD is working expeditiously with the vendor on a solution.

Update (8/31/2025 8:00 AM): The Enterprise Justice (Odyssey) latency issues reported on Friday, August 29, 2025, are still ongoing. ITD continues working with the vendor for a solution.

We appreciate your continued patience as this gets resolved.

 

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Home > General Support > External Support
External Support
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Fabian Saenz
Jul 23, 2025
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Neogov

  • Unfortunately, ITD and the Help Desk does not administer this system and cannot grant access, reset passwords, or unlock accounts. Please contact the Human Resources Office at [email protected] or (915) 273-3520, who can assist. 

 

MUNIS (ERP)

  • Unfortunately, ITD and the Help Desk does not administer this system and cannot grant access, reset passwords, or unlock accounts. Please get in touch with the Auditor's Office at [email protected] to request assistance.

 

Website Updates

  • ITD and the Help Desk does not make any changes to the County Website. Please contact the County Administration Web Team using their support portal.
    • Website: https://communications-elpaso.happyfox.com

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