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Original Notification (8/29/2025 8:00 AM): ITD has been informed that Enterprise Justice (Odyssey), the County's courts and justice application, is experiencing latency when navigating the system. ITD is working expeditiously with the vendor on a solution.

Update (8/31/2025 8:00 AM): The Enterprise Justice (Odyssey) latency issues reported on Friday, August 29, 2025, are still ongoing. ITD continues working with the vendor for a solution.

We appreciate your continued patience as this gets resolved.

 

Home > General Support > Name Change Process
Name Change Process
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  1. Initiate a Name Change
  • ITD will process name changes submitted by the El Paso County Human Resources Department (HR) to ensure that the updated name is first changed in Munis. 
  • To initiate a name change, please contact HR to request one. They may require accompanying documentation. 
  • Requests may be emailed to [email protected] or by calling the HR office at  (915) 273-3520.

 

  1. HR Contact

 

  1. What will be affected?
  • Network Username
  • Email Address (previous email address will be added as an alias for a period of time)
  • One Meeting (formerly Novus Agenda)
  • Odyssey Username
  • NeoGov (administered by HR)
  • Secure Gate Applications
  • Workforce Central (formerly UKG)
  • Happy Fox
  • Munis (administered by the Auditor’s Office)

 

  1. How long does it take?
  • 5 working days from receipt
  • Requires the employee to be logged out of the machine for at least one hour once the process begins to avoid data corruption.

 

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