1. Open Outlook then click the File > Account Settings > Account Settings.

       

 

   2. Select your EPCounty email address > Click Change > More Settings > Advanced tab > Add.

 

        

       

       

   3. Enter the shared mailbox name and click OK.

 

        

   4. Click Apply > OK > Next > Finish and skip to step 6 if your mailbox was found, otherwise go to step 5

 

   5. If there is more than one match, highlight the appropriate match and select OK

 

        

   6. The shared mailbox will now automatically display in your Folder pane in Outlook.

 

        

 

   7. To view all folders in the mailbox, expand the mailbox by clicking on the arrow ">"

 

      

 

Should you have any issues performing the steps above, please email [email protected]. Please add the following: 

A. Description of the problem

B. Phone number to be reached out including extension if applicable

C. Any applicable screenshots