Intranet Applications – Unable to Launch Application

 

 

-The message above might be a result of not using a compatible internet browser to launch some applications

-Another indication of an incompatible browser is if you get the message below in http://intranet/applications.htm

 

 

 

-Desktop applications such as TrackNet+, Inventory Manager, etc will not be able to launch if you receive the “Unsupported Browser Detected” warning

-Please use Microsoft Edge browser

-Also please use the following link if you would like to change your default browser https://elpaso.happyfox.com/kb/article/423-how-to-change-your-default-browser/

 

 

 

 

SecureGate Password Reset

 

• https://apps.epcounty.com/securegate/
• 
• Click “Forgot Password”

 

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• Enter your SecureGate username and click “Reset Password”
• An email will be sent to your email address on record containing a new password
• Login to SecureGate using your SecureGate username and new password
• (Optional) After logging in, you can your change password using the “Change Password” link located in the upper menu
•  

 

CasePortal Access

-Users needing access as roles DefenseAttorney, PublicDefender, DAProsecutor/CAProsecutor, and DAClerk/CAClerk must register using the DA's enrollment system: https://www.epcounty.com/da/caseportal.htm.

All other roles, please contact the HelpDesk

 

IMPORTANT: ITD will NEVER give access to this application, for any reason whatsoever, to any DEFENSE ATTORNEYS or PUBLIC DEFENDERS.

 

-Navigate to the DA’s enrollment page

-Gather information needed to register as stated above

-Click on “Get Registration Code” and click appropriate link

-After DA’s Office reviews and approves your code request, you will receive your registration code.

-Once you get your registration code proceed to “Ready to Register” and click on “Click to register”.

You will need your bar number and registration code to register.