Callpilot Cheat Sheet (Voicemail System at County Courthouse, MDR Building, Sheriff Headquarters & Jail Annex, Juvenile Probation & Family Youth Service Center)

How to record an external or internal voicemail greeting

• First, open a line on your phone and press the Message button
• Next, the auto attendant will ask for you to enter your extension followed by the # sign and then enter your voicemail password followed by the # sign.
• Now that you have been logged into your voicemail enter 82.
• The auto attendant will now say for your external greeting press 1, for your internal greeting press 2
• (Please note: If you just record your external greeting, by default, your external greeting will also play on your internal greeting if you do not record an internal greeting)
• If you have chosen to record an external or internal greeting, the auto attendant will say to press 5 to begin recording your greeting and then press # to stop the recording.
• Once voicemail greeting has been recorded, you can simply hang up.