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El Paso County Offices, including the Information Technology Department,
will be closed for the holidays beginning Monday, December 22, 2025, through Friday, January 2, 2026.
 

We wish you a very happy Holiday Season and a safe and prosperous New Year.
 

Home > General Support > Recommended Items to Include on a Ticket Submission
Recommended Items to Include on a Ticket Submission
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The following recommended items can help guide you on what to include on a new ticket submission. (Copy and Paste this template to your Detailed ticket Description)

 

 

  • Can you attach a screenshot?

 

 

  • What are you attempting to do?

 

 

  • What did you expect to happen and what is happening instead?

 

 

  • What are the steps to re-create your problem?

 

 

 

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