When you use a browser, like Microsoft Edge, some information from websites will be saved in it's cache and cookies. Clearing the browser's cache and cookies can fix certain problems like loading or formatting issues on sites.

Microsoft Edge

   1. Launch Microsoft Edge on your computer.

   2. At the top right, click on the ellipsis  and select Settings from the list of options .

   3. On the left panel, click on the Privacy, search and services.

   4. Scroll down to the section titled Clear browsing data and click on the button to Choose what to clear.       

   5. Select a time range of All time and make sure that the options for Browsing history, Download history, Cookies and other site data, and Cached imaged and files are checked.  

   6. Click on Clear now to clear all data.